Privacy Policy

This Privacy Policy explains how Umbrenquox Ltd ("we", "us", "our") collects, uses, stores and protects personal data when you access or use the Umbrenquox platform at umbrenquox.uk. Please read this policy carefully before submitting any personal information.

Last updated: 1 October 2026.

1. Data Controller

The data controller for personal information collected through this platform is:

Umbrenquox Ltd
47 Finsbury Square
London, EC2A 1PX
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0823

2. Information We Collect

We may collect the following categories of personal data:

  • Identifying information: your name and email address when you submit an access request or contact the support team.
  • Communication content: the content of messages you send via the contact form or by email.
  • Platform usage data: information about how you interact with the Umbrenquox platform, including session identifiers, page views and feature usage.
  • Technical data: your IP address, browser type, operating system and device identifiers, collected automatically when you visit the site.

We do not collect payment card data, financial account information or sensitive special-category personal data.

3. How We Use Your Information

We use collected personal data for the following purposes:

  • To process and respond to access requests submitted through the contact form.
  • To provide user support and respond to enquiries.
  • To operate, maintain and improve the Umbrenquox platform.
  • To comply with legal obligations and respond to lawful requests from public authorities.

4. Legal Basis for Processing

Processing of your personal data is carried out on the following bases under the UK GDPR:

  • Consent: where you have actively submitted an access request or contact form.
  • Legitimate interests: for platform operation, security and user support purposes.
  • Legal obligation: where processing is required by applicable law.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above or as required by applicable law. Access request records are retained for a period of 12 months following the request decision. You may request deletion of your data at any time by contacting us at [email protected].

6. Data Sharing

We do not sell, rent or trade your personal data. We may share data with trusted third-party service providers who assist in operating the platform (such as hosting or email providers), under strict data processing agreements. We may also disclose data where required by law or in response to a valid legal request.

7. Your Rights

Under UK data protection law, you have the right to access, correct, delete, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This site may use functional cookies to maintain session state and platform operation. No third-party advertising or tracking cookies are used. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated revision date. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.

10. Contact

For any questions regarding this Privacy Policy, please contact us at [email protected] or write to Umbrenquox Ltd, 47 Finsbury Square, London, EC2A 1PX, United Kingdom.